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Yes, completely. Our initial profile assessment and eligibility review is provided at no cost and with no obligation. We will review your background, travel history, and target destination and advise on the most appropriate visa route for your profile. You only pay when you choose to proceed with a formal application engagement.

Enquiries submitted during office hours (Monday to Friday, 9AM–6PM; Saturday 9AM–1PM) receive a response from a senior consultant within 2 business hours. We don't use automated replies. You will hear from a real person with hands-on expertise in your target destination.

No, and we strongly advise against engaging any consultant who claims to "guarantee" visa approval — such guarantees are unethical and false. Visa decisions are made solely by the relevant government immigration authorities. What we guarantee is that your application file will be prepared to the highest standard, accurately documented, and strategically structured to give your application the strongest possible foundation.

No. Global Visa Services is a fully independent, private consultation firm. We are not affiliated with, endorsed by, or representing any government embassy, high commission, or official immigration authority. All visa applications are submitted directly to the relevant authorities through official channels on behalf of our clients.

In the event of a refusal, our team will review the refusal notice with you in detail, identify the cited reasons, and advise on the most appropriate next steps — whether that is addressing the refusal grounds through additional documentation, waiting for a stronger application profile, or exploring an alternative visa route. Many refusals are recoverable with the right strategy.

Processing times vary significantly by destination and visa type. For example, Schengen short-stay visas typically process in 10–15 working days, while UK Skilled Worker or Australian PR applications can take several months to over a year. Our team will provide realistic processing estimates for your specific case and advise on priority service options where available. See our Destinations page for indicative processing times by country.

Yes. A previous refusal does not automatically prevent you from reapplying, and our senior consultants regularly handle cases with prior refusal history. We will review the original refusal grounds, assess any changes to your profile since then, and evaluate the strength of your current application before advising on whether to proceed.